Returns & Exchanges
We accept returns or exchanges on unworn, unwashed items within 30 days of delivery.
Return Basics
Easy Returns
Items must be unworn, unwashed, and in original condition.
Exchanges
Exchanges are available on unworn, unwashed items within 30 days of delivery, subject to availability. Customers cover return shipping unless the item arrives damaged or incorrect.
Refunds
Refunds are processed after the returned item is received and inspected.
Return Process
Start Your Return
Contact us at hello@explorerebelcreate.com or use our contact form with your order number and reason for return.
Contact Support →Confirm Eligibility
We will confirm the item is within the 30-day delivery window and eligible for return or exchange.
Package & Ship
Pack your item securely and send it back using the instructions we provide.
Refund or Exchange
Once we receive and inspect the item, we will process the approved refund or exchange.
Special Circumstances
Defective Items
Received a damaged item? Contact us with your order number and photos so we can review and correct the issue.
Return shipping is covered when the item arrives damaged.
Wrong Item Sent
Our mistake? Contact us with your order number and we will help correct the issue.
Return shipping is covered when the item arrives incorrect.
International Returns
International customers can return or exchange eligible items.
Contact us for specific return instructions for your country.
Gift Returns
Gift recipients can contact us with the order information so we can review return or exchange options.
Standard return eligibility still applies.
Need Help with a Return?
Send your order number and a short note about what you need, and we'll help confirm the next step.